“So in everything, do to others what you would have them do to you.” — Matthew 7:12
Faithful Shopping Promise
At MerryReindeers, we believe in honesty, kindness, and service rooted in love.
Every order is treated with care, and every customer — whether you’re a returning friend or a first-time visitor — is part of our extended Christmas family.
How do I choose the right size?
Each product page includes a detailed size chart with measurements and model height for reference.
If you’re between sizes, we recommend sizing up for a relaxed fit.
Still unsure? Feel free to email us your height and weight — our customer care team will gladly help you find the perfect fit.
Can I return or exchange my order?
Yes, we accept returns and exchanges within 14 days of delivery.
Because our products are seasonal and made especially for the Christmas period, this 14-day window helps us ensure all families receive their orders in time for the holidays.
To be eligible for a return:
Items must be unworn, unwashed, and in their original packaging.
Returns must be initiated within 14 days of receiving your package.
Customers are responsible for return shipping unless the product is defective or an error was made on our part.
If you received a damaged or incorrect item, please contact us right away — we’ll make it right with a replacement or full refund.
What if I miss the 14-day return window?
Because our items are limited-edition holiday products, we may not be able to process returns after 14 days.
However, if you reach out to us with a genuine concern, we’ll do our best to offer a store credit or an alternative solution out of goodwill and faith.
Our customer support is available Monday to Friday: 8am-8:30pm.Average answer time: 24h
Faithful Family Brand
Rooted in love, honesty, and joy.
Quality You Can Feel
Every fabric is carefully chosen for comfort, durability, and softness.
14-Day Holiday Returns
Shop with confidence.
Thoughtful Delivery Times
Each order is packed with care and shipped as quickly as possible.
